Frequently Asked Questions

You can call or text us at (818) 213-1000 and speak to a caring team member.

You can refill your prescriptions using our Refill RX Form. You can also call (818) 213-1000 and enter your prescription number after the prompt or call or text us at (818) 213-1000 to speak to a caring team member.

We recommend putting in your refills 5-7 days in advanced; depending on the nature of the medication and the status of your refill, that will give us enough time to get the medication to you without any disruption to your treatment.

You can fill out Transfer Form on this website with all the required information and we will call you once we get your prescription transferred. You can also call or text us at (818) 213-1000 to speak to a team member.

We offer free next business day delivery!

They both have the same active ingredient; for a medication to be considered a generic to brand name medication, they have to show that it works like the brand medication.